The machines are good and the store is nice with a convenient location but one of the staff members should be sent on a customer service training.I normally book online but I run out of credits and wanted to top up so I popped in while I visited ASDA. Getting a space on the day wasn’t my priority. I walked in and instead of being asked how they can help. All she said in a rather rude manner, did you book? We are full. I am a customer after all who was prepared to spend £50 and I like to be treated with a bit more respect and welcomed regardless if you are full or not as you don’t know why I actually walked in. This seems to be the way she talks to people though because it was not the first time I felt close to writing a complaint about her manner.If I knew any other tanning shops in a convenient location, I would have spent that money elsewhere.There are some lovely staff members as well in this store that I have to mention and those deserve nice reviews but this particular person’s attitude is literally putting me off from even visiting Tanning Room West Swindon hence the 2 stars.Most of the time when she is on duty, I have to explain to her if I am using a cream, what it is called, when I put it on, how long ego I bought it (as it might be expired) etc and it feels I am being interviewed. I just want to have a peaceful sunbed without being policed and hassled. It is very obvious that creams can be purchased in store and if I want to buy one I will ask for it. I visited many tanning shops in the past in different cities but I never felt so pushed and questioned about the creams. Giving advice is one thing and being uncomfortably pushy is another.