Loyalty App

THE TANNING ROOM LOYALTY APP

How to Earn Rewards with our Loyalty App

Participants must have an account with us before collecting rewards. For new customers, an account will be set up at your induction.

Customers need to download our loyalty app on their phones, and scan the QR code or stamp pod at each sunbed use. The QR code is available at the in-store till point.

Reward Earning Ratio: Every sunbed session entitles the customer to one stamp. Collecting 12 stamps leads to 12 minutes being added to their account, which remain valid for a year from the addition date.

Additional Reward stamps may be added as special offers in correlation with offers created by The Tanning Room. Such as 20% off retail or double reward points.

Birthday Rewards: Customers are eligible for a free gift for their birthday. This will be valid for 30 days from their birthday. Birthday gifts are subject to availability.

Stamps and rewards cannot be transferred, sold, or in any way traded. They are intended solely for the individual whose name is registered to the loyalty account.

Reward stamps cannot be applied retroactively. It is the responsibility of the customer to ensure their purchases are recorded correctly and in a timely manner.

In the unlikely event that an error occurs when trying to collect or redeem stamps, it is the responsibility of the customer to report the problem immediately. We cannot rectify issues reported after 30 days from the date the issue occurred.

The Tanning Room holds no liability for any unredeemed stamps that have expired. Once a stamp has expired, it cannot be reactivated.

Members of the rewards programme will be periodically contacted by email or phone regarding special offers and updates about the programme. You are agreeing to these contacts when you sign up for the programme. However, members may choose to opt-out of this correspondence at any time.

All data will be collected, stored and used in accordance with the UK Data Protection Act 1998 and GDPR. For further information on how your data is used, please refer to our Privacy Policy.

It is the responsibility of the customer to update their personal details should they change. The Tanning Room cannot be held responsible for any loss of stamps or rewards resulting from out of date contact details.

We reserve the right to change or update these Terms & Conditions, programme benefits, or reward stamps structure at any time. Any significant changes will be communicated to the members.

Membership to the rewards programme can be cancelled at any time. Upon cancellation, all unredeemed stamps and rewards will be forfeit and cannot be reinstated if you re-join the programme at a later date.

 

Spray Tanning Loyalty App:

The Tanning Room offers an additional spray tan loyalty scheme. This scheme is still managed through the Stamp Me app but uses a separate stamp card. The code to claim your rewards can be found in each salon's spray tan room and can only be stamped once per spray tan.

We offer a free spray tan after collecting 5 stamps, meaning your 6th spray tan is free. Additionally, after collecting 10 stamps, you will receive another free spray tan and the choice of a free Beau Bronzage product available in the salon, valued at up to £20.

As with the other stamp card, we reserve the right to change the terms and conditions at our discretion when deemed appropriate.